How long does it take to ship out my order?
As we are currently a small team of creatives, please allow 2-3 business days to process your order. We take this time to make sure that we pack our products with care and accuracy.
Can I cancel my order?
Yes, you can cancel the order after placing it, however only after 24 hours of placing the order (No cancellations after 24 hours). You can email us at firstname.lastname@example.org if you have a concern or missed that 24 hour window.
How long does shipping take?
North America: 2-8 Business Days
International: 2-6 weeks
North America: 3-5 days
International: 2 weeks
What is your return / exchange policy?
Our goal is to create the most enjoyable customer experience. Any product can be returned or exchange for store credit for any reason within 14 days of delivery. If you need to make a return, please send the unworn product along with your receipt. We will be happy to replace your product with the same or similar item (based on items availability). You can review our return policy here.
How do I clean my yoga mat?
After practice, lay the mat flat to air dry. If there is dirt or body oils, wipe the mat down with a wet cloth. Every once in a while you can use organic soap with water for cleaning. Cork is anti-microbial, so there is no worry for mold or mildew forming. Also, DO NOT put your Scoria yoga mat in the washing machine.
Does the yoga mat smell like rubber?
Only at first, your yoga mat will have a mild rubber smell. After around 3-5 practices the smell will go away. You can lay the mat flat in a shaded area to air out after unpacking.
Where are your products made?
Currently, all activewear is made in North America. All other, such as accessories (yoga mats) and blank t-shirts are assembled and outsourced from different parts of the world, including Asia, USA and/or North American manufacturers. We make sure to deal with trusted vendors that align with our values and practices globally. All products are designed, tested and approved by our team in Canada.
If you have any other questions, please don't hesitate to email email@example.com or use our contact us page - we're happy to help!